FAQ's
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When will my order arrive?
Pre-order items are dispatched either within 2-3 weeks or 4-6 weeks from the date your order is placed. Please check each item's description before ordering.
What method of delivery will be used to deliver my order?
All orders will be shipped out using 2nd Class Royal Mail. If you require a faster delivery, please contact us and we will try our best.
Is there an option of collecting my order?
Currently, we do not offer a collection service.
Can I cancel my order if need be?
Unfortunately due to the nature of the products we sell, order cancellations are not possible.
What is your return policy?
Unless an item is damaged or faulty, we do not accept returns.
Where is UMME based?
We are based in London, United Kingdom.
Do you take orders from outside of the United Kingdom
Currently, we are only shipping products within the United Kingdom